PRIVACY AND COOKIES POLICY
Last update July 22, 2019
We are committed to protecting and respecting your privacy and these are the bases on which we will treat any personal data we collect from you, or that you provide to us. Read the text carefully to understand our perspective and practices regarding your personal data and how we will treat them.
We use your personal data to allow you to use the content features, process your registration, and provide you with the requested content related to our music and other offers.
Our main website and those of the artists offer interactive features that connect to social networks, such as Facebook and Twitter. If you use these functions, these networks will send us personal information about you.
Virtually none of our content is designed for children. We do not collect information from children under 14 and we can ask you about their age before you register to receive newsletters or use our content.
If you give us authorization, we will send you news and promotional material about Sony Music, including our artists. You can change your mind in this regard at any time and ask us to stop treating your personal data for direct commercial purposes, including the development of a profile linked to direct marketing and the monitoring of your behavior during your browsing on the different websites Sony Music and communications sent by Sony Music. This Policy also explains when we process personal data, for the purposes of our legitimate interests. You can ask us to stop processing this information.
We disclose your personal data publicly when you publish content through our websites or apps. We disclose your personal data when you agree that we may share information with business partners and other companies in the Sony group. We may also share information with artists when you agree to receive commercial information from those artists and with third parties that we contract for the processing of data on our behalf or when such shared information is required by law, or in certain other situations.
We may transfer certain personal data to the US and other countries outside the EEA (European Economic Area).
SPECIAL NOTICE TO CHILDREN UNDER 14 YEARS OLD
YOU MUST HAVE AT LEAST 14 YEARS OF AGE TO REGISTER ON OUR WEBSITE. PLEASE DO NOT REGISTER IF YOU ARE LESS THAN 14 YEARS OLD.
SPECIAL NOTICE TO PARENTS
While we do not intentionally allow registration by children under 14, parents should monitor their children's online activities and consider using the parental control tools available in online services and software manufacturers that help provide an environment. online suitable for children. These tools can also prevent children from revealing their names, address and other personal information online without their parents' authorization.
HOW WE COLLECT YOUR PERSONAL DATA
You provide us with your personal data, which we collect and process, by filling out forms on our website or by contacting us. This includes, for example, information provided at the time of registering to use (or become a member of) our website or the different websites of the artists, by subscribing to any of the services (for example, newsletters or by participating in competitions ), when buying downloads, when publishing material or when requesting other services.
Also, on our websites we use technology to gather information that helps us improve your online experience, measure our audience and offer personalized advertising based on your behavior. We refer to this technology as "cookies" throughout this Policy, but it encompasses similar technologies known as web beacons ("visitor counters"), log files ("log files"), pixel tags, gifs (also described more down). We use our own cookies and third-party cookies to collect the information we need. For more information, see "cookies and other tracking technologies" below.
Sometimes, we receive information about you from third parties. For example, if you use the "like" or "share" button on our websites or apps, the third party will share the information with us. If you participate in activities on other websites or apps - as in a Facebook application - you could give us access to personal data that Facebook has, or owners of other websites or apps.
If at any time we provide online services to a child under 14 years of age, and we need parental consent for it, we may request the email address of one of the parents to request such consent.
HOW WE USE YOUR DATA
We use personal data collected through our content:
To make a contract effective, or to take measures linked to a contract;
To process your registration in one of our websites or apps, or your participation in any of the contests we carry out and that you request.
To send you information about changes in our terms and policies.
In cases where it is necessary for the purposes of our legitimate interests, or third parties. These interests are:
Provide access to content and features on websites and apps.
Send you the information you have requested.
Ensure the security of our websites and apps trying to prevent unauthorized or malicious activities.
Customize content, advertising and offers for you.
When you give us your consent :
When you ask us to send you commercial information, news, contests, surveys and promotional material about Sony Music and / or its artists, by any means and, in particular, by electronic means (for example, email marketing).
For the sending of commercial information, Sony Music may take into account the monitoring of its behavior, both while browsing the Sony Music websites and apps and regarding communications received by any means authorized by you.
When you allow us to share your data with third parties, such as artists, for the latter to send you commercial information.
When you allow us to contact you to participate in market studies on artists or the music sector in general, conducted by Sony Music (or through authorized third-party companies that provide services to Sony Music).
When you give us your consent to enter cookies and use similar technologies.
On other occasions when we ask for your consent, for the purposes that will be explained at that time.
For purposes stipulated by law:
When we need parental consent to offer online services for children under 14, or the corresponding minimum age that, at any time, is necessary. However, our websites and apps are not designed in general for children under 14 years.
In response to requirements or requests of law enforcement authorities that are conducting an investigation.
HOW WE SHARE YOUR DATA
Subject to the other terms of this Policy, we may share your personal data with:
We may share your personal data with our affiliated or group companies, whose relationship can be found at the following link https://www.sonymusic.com/contacts/, worldwide for administrative purposes and for the purposes described above. In the event that you give your permission through the registration process, we will also share your personal data with other Sony Music affiliated companies for them to use in direct marketing.
In the event that you have given your consent for the sending of direct marketing, commercial information, news, contests and other promotional material by an artist, we may also share your personal data with those artists (and their representatives and / or companies of management) to which you have expressly given your consent. In such cases, they in turn may use your personal data to send you updated information about them.
Other third parties
We may transfer and / or transfer personal data to third parties in connection with the sale, merger, consolidation, change of control, transfer of substantial assets, reorganization or liquidation of Sony Music, or any part thereof.
We may share with third parties, at our own discretion, certain aggregated statistical data about purchases and the use of our content; Such data may include demographic data such as age range and / or geographic location of user groups. No personal data (such as names or email addresses) will be identifiable in these statistics.
In special circumstances
We may disclose personal data in special cases when we have any reason to believe that disclosing this information is necessary to identify, contact or take legal action against someone who may be causing damage to or interference (whether intentionally or not) of the rights or the property of those described above in paragraphs (a) or (b). Personal data may be shared with government authorities, administration and / or security forces and bodies, if this is necessary for the aforementioned purposes, if a law dictates it or if it is necessary for the legal protection of our legitimate interests for that purpose. of compliance with the law.
If you publish content on a web or app, it will be seen publicly.
If you register for a promotion, such as a raffle or contest managed by a third party, your personal data will be disclosed to the organizer so that he can manage the promotion. This may also mean that your personal data is included in a list of winners.
We share data with third parties that perform actions on our behalf, such as hosting (hosting) and management of our websites and apps, sending emails, and analyzing data.
The data we collect can be transferred to, and stored in, a destination within the United States or some other country outside the EEA (European Economic Area), for example in the event that any of our servers, or any of our suppliers EEA-based services are, from time to time, located outside the EEA; or if one of our service providers is established in a country outside the EEA; or if we share your data (according to the section “With whom we share your data” below).
In cases where information is transferred outside the EEA to a partner or provider that is in a country that is not subject to a decision of adequacy of the Commission of the European Union, the data will be adequately protected by the contractual clauses type approved by the Commission of the European Union, a certificate of Privacy Protection or the Binding Corporate Norms of the third party in question.
COOKIES AND OTHER TRACKING TECHNOLOGIES
What is a cookie?
Cookies are text files that contain small amounts of information and are downloaded to your device when you visit a web page. Then, cookies are sent back to the source web page at each subsequent visit, or to another web page that recognizes that cookie. Cookies are useful because they allow a web page to recognize a user's device.
Cookies help us improve our website and offer a personalized and better service, for example, storing information about your preferences and allowing us to recognize you when you return to our website. You can refuse to accept cookies by activating the necessary settings in your internet browser. However, keep in mind that if you activate these settings, certain parts of our website may not work properly.
The information we collect may include IP addresses, browser version, number of visits, which pages you access and your viewing preferences. To know the information about the duration of the cookies we use click here:
We use the following categories of cookies on our websites:
Category 1: Strictly necessary cookies
These cookies are essential to move around the page and use the features it offers, such as access to secure areas of the web. Without these cookies, the services you have requested, such as any item you have added to a shopping cart, cannot be supplied. We do not use these cookies to collect information about you that may be used to know your profile, to advertise, or to remember which websites you have visited on the internet.
Category 2: Performance Cookies
These cookies collect information on how visitors use our website. For example, which pages the user visits most frequently, and if error messages arrive from the web pages. These cookies do not collect information that identifies you as a visitor. All information collected by these cookies is added and, therefore, anonymous. It is only used to improve the performance of a web page.
Category 3: Functionality Cookies
These cookies remember the choices you make, such as the country from which you visit our website, the language or the region in which you are located. These can be used to offer a more appropriate experience to your preferences and to make the visits more personalized and enjoyable. The information collected by these cookies can be anonymized and they have no ability to track your browsing activity on other websites.
Category 4: 'Targeting cookies' or advertising cookies
These cookies collect information about your browsing habits so that the advertising shown to you is more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of an advertising campaign. Cookies are generally installed by third-party ad networks that have the permission of the web operator. These cookies remember the websites you visit and that information is shared with others, for example, with advertisers. Often the 'targeting' cookies or advertising cookies will be linked to the functionality of the site provided by the other organization.
Category 5: Social Network Cookies
These cookies allow you to share what you have been doing on the web on social networks such as Pinterest, Facebook and Twitter. We do not control these cookies. This information may be linked to 'targeting' or advertising activities. Please, check the privacy policies of the respective social networks to know how their cookies work.
Cookies within the aforementioned Categories may include those shown in the table ( http://tools.sonymusiccreative.com/privacy/SME_UK_CookieGrid.pdf ) next to the respective locations of their websites, which shows what to do to stop receive them
Use of Web Beacons or visit counters
Some of our websites may contain electronic images known as Web beacons , among other things, that allow us to count the number of users who have visited these pages. The Web beacons collect only limited information including a cookie number, time and date of the visit of a page, and a description of the page on which the web page resides. We may also contain third-party Web beacons . These beacons do not contain any personally identifiable information and are only used to control the effectiveness of a particular campaign.
To place cookies on your computer, we need your consent. If you do not want to receive any cookies, you can modify your browser settings to notify you when they are sent, or you can reject them completely.
To disable cookies, users must follow the instructions of each browser. For example:
With Internet Explorer: Tools -> Internet Options -> Privacy (also available at the following link: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies ) .
With Firefox: Tools -> Internet Options -> Privacy (also available at the following link: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-trastre-preferences ).
With Google Chrome: Setup -> Preferences -> Security -> View (also available at the following link: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en ).
Another option is to visit www.aboutcookies.org, where you will find comprehensive information on how to do the above in a wide variety of browsers. However, keep in mind that, if you choose to select this configuration, it may happen that you cannot access some parts of our website or certain contents or functionalities.
If you want to stop receiving other third-party cookies related to behavioral advertising, you will find more information at www.youronlinechoices.eu . ' Choosing not to receive' does not imply that you will not receive online advertising again. It means that the company or companies whose cookies you have decided to stop receiving, will not send you advertising adapted to your web preferences and usage patterns.
Whenever we need to obtain your consent, you can always withdraw it, although we may have other legal reasons for the processing of your data for other purposes, such as those described above. You have every right to opt out of receiving direct commercial information, or stop being part of the profile study that is done to do direct marketing, at any time. You can do so by following the instructions that appear in the communication of the electronic message involved in the direct marketing action, or by sending an email to firstname.lastname@example.org .
You have the right to access and request a copy of your personal data; to correct, erase or restrict (stop any active treatment) the processing of your personal data; and to obtain the personal data that you have provided us for a contract or with your consent in a structured and readable electronic reading format.
Likewise, you may object to the processing of your personal data in some circumstances (in particular, in cases where we do not need to process the data to meet a legal or contractual requirement, or if we are using the data to send direct commercial information / do direct marketing), as well as request its deletion or limitation.
Your rights in this regard may be limited, for example, if when filling out your application you disclose data of another person, or when exercising your rights would imply a violation of the rights of third parties (including ours), or if you asked us to delete information that we, by law, are obliged to maintain or that we have a legitimate interest in conserving. The relevant exemptions are included both in the GDPR (General Data Protection Regulation) and in Organic Law 3/2018, of December 5, on Personal Data Protection and Digital Rights Guarantee. We will inform you of the relevant exemptions we rely on when we respond to any request you make.
To exercise any of these rights, you can contact us using the details specified below. If you have unresolved concerns, you have the right to complain to a data protection authority in the European Union where you live, work or where you believe a violation has taken place.
If you do not provide the relevant data, in cases where providing such data is mandatory, then we will not be able to respond to your request to register, sign up for a contest or competition, or interact in any way with Sony Music or its artists. The supply of the rest of the data is optional.
HOW DO I CONTACT ME?
We look forward to resolving any questions you may have about the way we process and process your personal data. If you have any concerns about how we treat your data, or would like to stop receiving direct commercial information / direct marketing, you can contact us at email@example.com .
HOW LONG DOES MY PERSONAL DATA BE KEPT?
When we process data in relation to your registration to use our websites, we do so for as long as you remain active as a user on our websites.
When we process personal data for commercial / marketing purposes or in any other way with your consent, we process the data until you ask us to stop doing so and for a short period later (which will allow us to implement your request), as well as during the time in which responsibilities may be derived for their legal term. We also keep records that you have asked us not to send you direct commercial information / direct marketing or to process your personal data indefinitely, so that we can respect your request in the future.
When we process personal data in relation to the execution of a contract or for a competition, we retain the data during the execution of the contract or competition and, subsequently, for the period of time required by the legislation of the country in question that refers to the type of information collected.